Shipping Policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1 - 3 business days of processing and production time for your order to ship out.

HOW LONG IS THE SHIPPING TIME?

• Average transit times: 7 - 12 business days
  Please note that circumstances beyond our control (natural disasters, holidays, weather, etc.) may cause shipping delays. While most packages arrive on time, there may be instances where our carriers experience delays. As a result, we do not guarantee an exact delivery time; delivery issues are the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each product may ship from different fulfillment centers worldwide, as our product research team sources quality yet affordable products globally.

When you receive your tracking number, if you need assistance tracking your order, please visit our tracking page.

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, reply to your order confirmation email and provide the correct information. Notify us immediately through our contact page. If the address is incorrect, we can correct it within 24 hours.

MY ITEM ARRIVED DAMAGED
We ship every item with extra padding. Despite this, around 1 in 1000 products may arrive damaged due to mail service mishandling.

If this happens to you, please contact us with:

• Your order number.
• A picture of the damaged product.
  Once received, we'll be happy to send out a replacement free of charge.