Terms of Service

Welcome to Zevorify! By accessing our website, located at https://zevorify.com/, and making a purchase, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

Zevorify is owned and operated by ZY Personal Care LLC, a limited liability company organized under the laws of Wyoming, United States.

1. General Terms
By using our site and purchasing our products, you represent that you are at least the age of majority in your country or state of residence. We reserve the right to refuse service to anyone for any reason at any time.

2. Product Use
Zevorify products are intended for personal use only. Unauthorized resale or distribution of our products is prohibited. You agree to use our products only for their intended purpose and in accordance with all instructions, precautions, and warnings provided.

3. Pricing and Product Information
We make every effort to display accurate product information, descriptions, and pricing. However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate.
Prices for our products are subject to change without notice.

4. Payment Terms
By placing an order on Zevorify, you authorize us to charge your provided payment method for the total order amount, including any applicable shipping fees or taxes.
You agree that:

• All billing information you provide is truthful and accurate.

• You are the authorized user of the payment method used.

• You will not initiate a chargeback or payment dispute without first contacting us to resolve the issue.
  We reserve the right to cancel or refuse any order at our sole discretion, including if fraudulent, unauthorized, or suspicious activity is detected.

5. Shipping and Delivery
Estimated delivery times are provided at checkout and may vary based on location, courier service, and other factors. Once your order has been handed to the carrier, we are not responsible for delays, loss, or failed deliveries caused by the shipping provider or incorrect address details submitted by the customer.

Important: Customers are responsible for providing accurate shipping information at checkout. If a package is marked as "delivered" by the courier but not received, it is the customer’s responsibility to follow up with the courier.

6. Returns and Refunds
For detailed information on our return eligibility, process, and timeframes, please review our Refund Policy.

By purchasing from Zevorify, you agree to the terms outlined in the Refund Policy. If you initiate a return or refund request that does not comply with our policy, we reserve the right to deny the request.

7. Intellectual Property Rights
All content on the Zevorify website, including but not limited to text, graphics, logos, images, branding, and product materials, is the property of ZY Personal Care LLC and/or Zevorify and is protected by applicable intellectual property laws.

8. Limitation of Liability
To the maximum extent permitted by law, Zevorify shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our website or products.

Products are provided “as is” and without warranties of any kind, express or implied.

Your use of Zevorify products is at your own risk.

9. Changes to Terms of Service
Zevorify reserves the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the updated Effective Date will reflect the latest revision.

10. Subscription Terms
Some Zevorify products may be offered through a Subscription plan, where your selected payment method will be automatically charged at a recurring frequency chosen by you (e.g., every 30, 60, or 90 days), until you cancel.

By opting into a subscription at checkout, you authorize Zevorify to automatically charge your card before each shipment using the payment method you provided at the time of enrollment, without requiring additional approval.

IMPORTANT: IF YOU ARE ENROLLED IN THE SUBSCRIPTION PLAN AND HAVE PROVIDED A VALID PAYMENT METHOD, YOU UNDERSTAND THAT EACH CHARGE WILL BE AUTOMATICALLY PROCESSED ON A RECURRING BASIS UNTIL YOU CANCEL.

Managing or Canceling Your Subscription:
You may cancel or update your subscription at any time by contacting support@zevorify.com or logging into your customer account.
Cancellations must be made at least 48 hours prior to the next billing date to avoid being charged.

Failed Payments & Collection:
If your payment fails, we reserve the right to retry the payment for up to 30 days. We may contact you via the phone number or email you provided to request updated payment information.

If payment remains unresolved and products have already been received, your account may be sent to collections. In such cases, you may be liable for associated collection costs, legal fees, and administrative expenses.

No Refunds for Subscription Renewals:
Subscription charges are non-refundable once processed. It is your responsibility to manage or cancel the subscription prior to the next billing date.

11. Mobile Terms of Service

The Zevorify mobile message service (the "Service") is operated by Zevorify (“Zevorify”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Zevorify’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Zevorify through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Zevorify. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Zevorify or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Zevorify mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Zevorify or email support@zevorify.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

12. Contact Us
If you have any questions about our Terms of Service, please contact us at support@zevorify.com.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We, Zevorify, are offering an SMS/MMS mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and our Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration. Through the Program, you will receive recurring automated marketing and promotional text messages, which may include cart reminders, promotional offers, and product recommendations, and, if you reply, conversational responses to your messages. The Program uses artificial intelligence (“AI”) technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.

AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:

(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.

(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.

(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.

(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us at support@zevorify.com.

By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.

Opting Out. You can cancel the SMS service at any time by texting “STOP” to any mobile text message from Us. After you send “STOP”, you may receive a confirmation text, and you will no longer receive messages from us. If you wish to rejoin the Program, you can opt in again at any time through the methods we offer. You may also opt out by replying with another standard opt-out keyword, such as UNSUBSCRIBE, CANCEL, END, or QUIT.

Help and Support. If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at support@zevorify.com.

Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.

Rates and Message Frequency. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. You acknowledge that consent is not a condition to purchase. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us. If you have any questions about your text plan or data plan, please contact your wireless provider.

Privacy. If you have any questions regarding privacy, or how we collect and handle your information, please read our Privacy Policy, available at https://zevorify.com/policies/privacy-policy.

Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.

You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.

You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. We will post any updates to this Agreement. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.

For any questions, reply HELP to any message from us, or contact us at support@zevorify.com for more information about the Program.